Cover benefits
    • Travel Insurance available for anyone up to the age of 74.
    • Great value family pricing.
    • 24-hour emergency line with all policies.
    • Scheduled Airline Failure Cover on all policies (except Budget Policy).
  • Get a Quote : Travel Insurance, Holiday insurance

How to Claim

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If you need to make a claim, or need ask about something related to a claim, please call our Claims Department on 0845 603 9892, Monday to Friday, 9am to 5pm. You will then be sent a claims form to complete.

Alternatively the claims department can be contacted by writing to:
Travel Guard Claims Department
PO Box 60108
London SW20 8US
  
or by emailing: uk.claims@travelguard.com
  
If you need to make a claim, please notify us as soon as possible, and no later than 31 days after any incident that may result in a claim.

Keep any invoices/receipts related to your claim so you can send them with your claims form.

For emergency assistance whilst you’re abroad, please call the Travel Guard 24hr emergency helpline: +44 (0) 1273 400 610
     
For details of how to register a complaint relating to a claim, please refer to the "How to make a complaint" section of the policy wording.